Returns & Exchanges
At OutIn, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for items in their original condition. If your new decor or furniture doesn't perfectly fit your space, we are here to help with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing